Quality Coordinator (Data Analytics)

POSITION ANNOUNCEMENT

Quality Improvement Coordinator - Plaquemine

Department:     Quality                                                                       Supervisor: Chief of Quality

                                                                                                              Performance and Improvement

Status:                Full Time / Exempt                                                   Date: January 2019

1. SUMMARY: The Quality Improvement Coordinator plays a vital role in assisting with quality management and compliance at the CareSouth. The Quality Coordinator manages or assists with managing quality improvement initiatives and data management, reporting and analysis. The Quality Coordinator works closely with the Chief of Quality Performance & Improvement and the Compliance Officer on quality and compliance projects.

• PRIMARY RESPONSIBILITIES:

1. Knowledgeable of and applies the Vision, Mission, and Core Values of CareSouth.

1. Assists with the operation of CareSouth's quality improvement program.

1. Implements manage quality initiatives and projects as assigned.

1. Assists with facilitating quality meetings.


2. Assists with developing recommendations on improving processes (i.e., workflow, operating procedures, etc.)


3. Performs workflow mapping.


4. Works on quality and safety recognition and accreditation surveys.


5. Assists with HEDIS data abstraction and facilitating on-site visits.


6. Conducts plan, do, study, act (PDSAs) and utilize other methods, as appropriate.


7. Oversees data management activities. (i.e. provider performance dashboards, UDS, HCCN, etc)


8. Works one on one with care teams on data capture to meet quality standards and performance measures.


9. Manages patient satisfaction survey collection.

1. Assists with implementation of compliance projects, as assigned.

1. Assists with the development and revision of policies and procedures.

1. Serves on committees as assigned.

1. Works closely with payors.

1. Ensures adherence to organization, OSHA and other designated governing bodies related to workplace safety.


2. Follows established federal, state, and local policies, procedures and programs relating to health and safety in the workplace.

1. Attends job related meetings, collaborations and trainings.


2. Works professionally as a team member in conjunction with management staff and other department employees.

1. Maintains open communication with all team members.


2. Supports team work and resolves problems.


3. Identify new partner opportunities to support delivery of services within health centers


4. Develop expert knowledge on quality improvement frameworks (Care Models, Model for Improvement, strategies on leading change, developing change agents, the Diffusion Innovation Theory)


5. Prioritize, anticipate and assess needs of health centers by identifying educational opportunities


6. Provide technical assistance to health centers to meet reporting requirements within defined timeframes


7. Work intensively with the practice level team along with other administrative and clinical personnel to refine delivery systems and identify best practice concepts using the Model for Improvement or other quality related improvement tools


8. Promote the education of patients and families by identifying teaching resources and techniques appropriate to the health focus and patient self-management


9. Coordinate collection and analysis of data, as well as written evaluation of project deliverables


10. Identify key opportunities for improvement to participating health centers.


11. Prepare and present meaningful performance improvement reports to funder

1. Reports safety issues without fear of retaliation to supervisor or other identified resource regardless of the magnitude.

1. Other job duties assigned by the Chief of Quality Performance and Improvement.

1. REQUIREMENTS:

1. The candidate is required to have a Bachelor's degree in Public Health, Health Care Administration, Statistics, Information Systems, or other health related field. Master degree preferred.


2. Must have five or more years of experience and/or training in healthcare or public/community health. FQHC/RHC or community-based preferred.


3. Experience utilizing Word, PowerPoint and Excel, an electronic medical records system and preferably analytical tools (i.e. SPSS or SAS).


4. Strong team-based, results oriented, analytical and problem-solving skills a must.


5. Knowledge of healthcare laws, regulations, and standards.


6. Experience collecting, monitoring and/or analyzing data and report building.


7. Must have excellent written and oral communication skills.


8. Able to organize, prioritize and work independently as well as schedule and produce work in a timely manner.


9. Required to travel amongst all CareSouth sites.

1. D. SUPERVISES:

N/A