Senior Data Analytics Manager

About the WaFd Enterprise Data Department

Are you passionate about data and its transformative potential? At WaFd Bank's Enterprise Data Department, we're on a mission to harness the power of data to create exceptional customer experiences, fight fraud, and drive innovation. We invite you to join our newly formed dynamic group, where your initiative, critical thinking, and passion for data will thrive. You'll play a pivotal role in shaping and implementing our data strategy, unlocking valuable insights that have a tangible impact on both the organization and our customers. Embrace the challenge, make a difference, and be part of a team that values your expertise and ambition.

Applicants are encouraged to submit a cover letter with their resume.

Job Summary:

As the Senior Data Analytics Manager at WaFd Bank, you will lead and mentor a dedicated team responsible for delivering data and analytical insights that inform and shape the bank’s business decisions and strategies. Reporting directly to the Chief Data Officer, you will play a pivotal role in the leadership of the data department, developing and executing strategies that align with organizational goals while acting as a bridge between your team and the broader business.

Your leadership will drive the expansion of WaFd’s data literacy by championing the power of data, high-quality analytics, data-driven decision-making, and continuous improvement. This role demands a hands-on approach, as you will guide your team and actively participate in building data models and analytics. Collaboration is key in this role, requiring you to work closely with various departments to ensure data initiatives are aligned with business objectives.  Experience in fintech or a financial institution is a significant advantage. 

Along with the key functions listed below, you will be expected to uphold the value that WaFd Bank places on simply being kind when working alongside colleagues and servicing our clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

1. Team Leadership and Development
   Hire, manage, and mentor a strong team of data professionals, fostering a collaborative and high-performance culture with excellent customer service in alignment with WaFd’s values. Work with stakeholders to set goals, balance priorities, and focus the team on high-value work. Provide hands-on guidance, performance assessments, and professional development opportunities for the team.
   
   
2. Data Analysis and Insights
   Utilize advanced analytics techniques, including statistical modeling, AI/ML, and predictive analytics, to translate complex data into actionable business insights and present findings to senior management and stakeholders.
   
   
3. Reporting and Visualization
   Develop and maintain dashboards and reports to track key performance indicators (KPIs) and measure the impact of business strategies. Use data visualization tools to create clear and compelling visual representations of data.
   
   
4. Business Analytics Architecture
   Work side by side with team members to lead the design, construction, and maintenance of data marts. Partner with data engineers to move data from source systems into data repositories and model it for use by the business.
   
   
5. Stakeholder Management
   Collaborate with cross-functional teams, including marketing, finance, operations, and commercial and retail banking to understand their data needs, deliver solutions and support them. As the main point of contact for reporting and data analytics within the organization, you will foster data literacy and provide expertise on data-related matters.
   
   
6. Data Quality and Governance
   Develop and implement strategies and tactics to enhance and validate data quality, integrity, and consistency across multiple data sources and systems. Assist business units in understanding data governance and make recommendations to improve organization-wide data management.
   
   
7. Documentation and Procedures
   Create and manage documentation and appropriate procedures necessary to enforce standards, communicate best practices, define roles and responsibilities, and sustain ongoing operations. Define and promote effective documentation best practices internally and externally.
   
   
8. Security / Compliance
   Adhere to all applicable laws and regulations. Maintain a working knowledge of security threats, laws, and policy for data privacy and protection in the complex regulatory environment of financial institutions. Take steps to protect organizational data from accidental or unauthorized damage, modification, or disclosure; assist with security and access management.
   Adherence to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
   
   
9. Continuous Improvement
   Stay current with related regulations, best practices, tools, trends, and new technologies. Participate in educational opportunities, read professional publications, maintain personal and professional networks, and participate in professional organizations. Use new knowledge and ideas to continuously improve operational efficiencies, procedures, and strategy.
   
   
10. Team Player
    Commit to a collaborative mindset and perform other duties as needed in support of the team.

Education/Skills/Training:

Bachelor’s degree (B.A.) in computer science, data science, software engineering, information systems, related quantitative field, or equivalent experience and/or training. A minimum of 6 years of experience in database development, maintenance and application interface or equivalent demonstrated performance and expertise. A minimum of 2 years in a managerial role leading technical teams.

• Strong understanding of data management principles, data governance practices, and data modeling concepts.
• Highly proficient in SQL, SQL-based languages (e.g., T-SQL, PL/SQL), and coding languages (e.g., Python, Java).
• Experience with relational databases (e.g., SQL Server, Oracle, MySQL), big data cloud platforms (e.g., Snowflake, Azure Data Warehouse), and object-oriented data platforms (e.g., NoSQL, Hadoop, MongoDB).
• Experience with data integration and ETL tools (e.g., AWS DMS, SSIS, MuleSoft, Talend).
• Familiarity with data visualization and analytics tools (e.g., Power BI, Tableau) is a plus.
• Strong communication, collaboration, and stakeholder management skills.
• Experience in fintech or a financial institution is a significant advantage.

Personal Attributes:

• Strong leadership and management skills, with a bias toward making an impact
• Investor in people, instilling culture and helping them reach their full potential
• Strong analytical and problem-solving capabilities
• Highly organized and detail oriented
• Strong customer service ethic and great communication skills
• Passionate about delivering quality no matter what you are doing
• A self-starter, motivated to push the limits and think outside of the box
• Innovative thinker with a fondness for solutions that are simple, elegant, and effective
• Ability to work with and maintain highly confidential information

At WaFd Bank you get all of these great benefits!

• Paid time off for vacation, sick days and holidays
• Health insurance
• Stock options
• Bonus programs
• Generous 7% 401(k) employer matching*
• Paid Parental Leave
• Life and AD&D insurance
• Long-term disability
• Tuition Reimbursement
• Employee assistance programs
• Pre-tax health and dependent-care spending plans

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